Effective Date: 07/04/2025
1. Introduction
At Britda Ltd., we are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to safeguard your information when you visit our website, Britda.co.uk, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please do not use our website.
2. Information We Collect
We collect personal data in the following ways:
- Personal Information: When you create an account, make a purchase, or contact us, we collect your name, email address, phone number, billing address, and shipping address.
- Payment Information: For processing payments, we collect payment details but do not store credit or debit card information directly.
- Cookies & Tracking Technologies: We use cookies and similar technologies to improve your user experience and track website activity (including using Google Analytics and Meta Pixels).
- Voluntary Feedback: We may collect feedback through surveys, customer reviews, and support requests to improve our services.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and manage your orders and transactions.
- To improve and personalise your browsing experience on our website.
- To send you order confirmations, promotional offers, and marketing communications (if you’ve opted in).
- To enhance website functionality and track usage through Google Analytics and Meta Pixels.
- To comply with legal requirements and to protect our rights and the safety of our customers.
4. Google Analytics & Meta Pixels
- Google Analytics: We use Google Analytics to analyse user activity on our website. This helps us understand how visitors interact with our site, identify trends, and improve the overall user experience. Google Analytics collects data such as your IP address, browser type, pages visited, and actions performed on our site. For more information on how Google Analytics processes your data, visit Google Analytics Privacy Policy.
- Meta Pixels: We use Meta Pixels (formerly Facebook Pixel) to track the actions taken on our website. This data helps us create targeted advertising campaigns on Facebook and Instagram. For more details on how Meta uses your data, visit Meta Privacy Policy.
5. Cookies and Tracking Technologies
We use cookies to improve the functionality of our website, personalize your experience, and gather analytical data. Cookies are small text files that are placed on your device to store preferences and improve site performance.
You can manage cookies in your browser settings, but note that disabling cookies may affect your experience on our website.
6. How We Protect Your Information
We take the security of your personal information seriously and employ appropriate security measures, including encryption and secure servers, to protect your data. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
7. Sharing Your Information
We do not sell or trade your personal data. However, we may share your information with trusted third parties for the following reasons:
- Payment Processors: To securely process transactions.
- Shipping Providers: To fulfill your orders.
- Marketing Services: To send promotional offers and advertising, if you have opted in.
- Legal Obligations: We may disclose your information if required by law or to protect our rights and safety.
8. Your Rights
As a user of Britda.co.uk, you have the following rights under GDPR and UK data protection laws:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to legal obligations.
- Opt-Out: You can unsubscribe from our marketing communications at any time.
- Data Portability: You can request your personal data in a structured format.
If you wish to exercise any of these rights, please contact us using the details provided below.
9. Retention of Your Data
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before sharing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the “Effective Date” at the top of this page.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
- Email: info@britda.co.uk
- Phone Number: +44 7842 192149
- Address: 15, Drake House, Worthing, BN12 4FJ, England, United Kingdom